State Farm® Insurance Agent Jim Saxton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Bryant
August 27, 2026
5
out of
5
rating by Janice Bryant
"I have been with Jim for years. Efficient, personable, respectful service and communication. Easy to reach and eager to help. Will keep hanging in there with you until problem or issue is resolved."
We responded:
"Thank you so much for your review, Janice. It always does might heart good to know we are getting it just right. We sure appreciate you and your business and look forward to many years of service. Take care. Jim."
Briana Kerbs
August 17, 2026
5
out of
5
rating by Briana Kerbs
"Jim and his staff provide incredible service! They are all patient, friendly and explain policies carefully."
We responded:
"Thank you so much for this kind review, Briana. I love to read that we have provided the kind of customer service you expect and deserve. In a world quickly going to AI, we still believe the human touch makes the difference! Take care. Jim."
Brian Cutler
August 13, 2026
5
out of
5
rating by Brian Cutler
"I have been dealing with Jim Saxton's office for over 5 years and have found them to be very helpful and professional. My main contact is Nikki Tate and she is very easy to work with. I have had a few claims over the year and she has made sure everything was processed and paid for on a timely basis. I would highly recommend Jim Saxton's office if you are looking to insure your home or cars."
We responded:
"Thank you so much for your review, Brian! I am beyond happy that we have been able to give you the kind of service you expect and deserve for 5 years now. Your business is appreciated. Never hesitate to reach out. Best to you. Jim."
Katherine J
August 12, 2026
5
out of
5
rating by Katherine J
"Stevie is the BEST! She takes care of all of our insurance needs. Stevie is extremely professional, and the easiest person to work with. Stevie has been our go to person for all of our business Auto needs for many years. When I have problems… She has Solutions! You are truly in good hands with Jim Saxton’s, State Farm Insurance. When Stevie is not available, which is a rare occasion, Jim Saxton steps right in to help. He is gracious with his time and remains very involved in his agency."
We responded:
"Katherine, thank you so much for this kind and glowing review! We have so enjoyed having you as a customer all these years. It has truly been a pleasure. Of course, we look forward to many more to come. Thanks again. You are appreciated. Take care. Jim."
Joanne C
August 10, 2026
5
out of
5
rating by Joanne C
"I worked with Niki at this office and she was amazing! She answered my many questions promptly and was a pleasure to work with!"
We responded:
"Thank you so much, Joanne. I am so happy to hear that Nikki took great care of you. We are so fortunate to have her and to have you as a customer. Thanks for your business. You are appreciated! Jim."
Jerry Casey
July 27, 2026
5
out of
5
rating by Jerry Casey
"Wonderfully helpful. Making a cross-country move and I know we are set on landing in Austin."
We responded:
"Thank you so much, Jerry. I am so pleased to hear that we were able to make your move a smooth one. So appreciate you choosing our office. I know there are lots of choices out there. We look forward to serving you! Jim."
Shirly-n-n
June 23, 2026
5
out of
5
rating by Shirly-n-n
"Jim Saxton's State Farm Insurance agency and staff have always been very kind, courteous and efficient! They're very eager to work with you and always there if you need them."
We responded:
"Thank you so much for taking the time to leave your review. Always makes me smile to read that we are getting it right. Please know how much we appreciate you and your business. Never hesitate to reach out. Take care. Jim."
Lauren Smola
June 17, 2026
5
out of
5
rating by Lauren Smola
"Every time I step into this office, I know I'll be welcomed by Stevie! This office is wonderful to work with."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Jim Saxton State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Meera Yadav
June 13, 2026
5
out of
5
rating by Meera Yadav
"Great personal service. They always took time to address my concerns. I will definitely miss them as my insurance provider when I move."
We responded:
"Thank you for the amazing review, Meera! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We will miss you if you leave! Jim."
Nick Rose
June 10, 2026
5
out of
5
rating by Nick Rose
"This office is incredibly easy to reach by phone and provides exceptional customer service. Whenever I need to update my policy, I get to speak to a real person right away, and they handle everything on the spot. On top of the fantastic service, their insurance quotes are highly competitive. I primarily work with Stevie and Yasmin but the whole team is great at what they do."
We responded:
"Hi Nick. We are so grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon. You are appreciated! Jim"
Briana
June 4, 2026
5
out of
5
rating by Briana
"Hanna was incredibly helpful and made the entire process feel seamless from start to finish. I truly appreciated the excellent customer service, quick communication, and prompt action throughout everything. Looking forward to continuing to do business here - thanks again, Hanna!"
We responded:
"Thank you, Briana, for this kind review. So happy to hear that Hanna took such good care of you and gave you the service you deserve. We are fortunate to have you as a client and appreciate your business. Please take care and thanks again. Jim."
Kathryn Huebinger
June 2, 2026
5
out of
5
rating by Kathryn Huebinger
"We have used Jim Saxton State Farm for various insurance policies for many years and are loyal customers because of their rates and service. Stevie and the office staff are quick to answer and so helpful with any requests. We can reach out anytime and get an immediate response. Thank you!"
We responded:
"Thank you for the amazing review, Kathryn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate you and your business. I know Stevie will be thrilled to read this! Take care. Jim."
Patrick McCurry
June 1, 2026
5
out of
5
rating by Patrick McCurry
"I’ve been working with Jim Saxton State Farm for almost 15 years. They have been nothing but accommodating and polite. I’ve really enjoyed working with Stevie."
We responded:
"Patrick, thank you so much for this great review and thank you for your long-term loyalty to our agency. Always great to hear when we get it just right. Thank you also for the shout-out to Stevie. We are blessed to have her for sure. Can't thank you enough for your business. Take care. Jim."
Mehmet Sekendiz
May 29, 2026
5
out of
5
rating by Mehmet Sekendiz
"I am a satisfied client of Jim Saxton III State Farm Insurance Agency, and I truly appreciate the excellent service I have consistently received. Christopher and the entire staff have always been professional, kind, responsive, and genuinely helpful whenever I needed assistance. They take the time to explain everything clearly and make the process smooth and stress-free. Excellent customer service and a team that truly cares about their clients. Highly recommended!"
We responded:
"Thank you so much, Mehmet. It does my heart good to know we have met your expectations. We strive to treat every customer like a member of our own families. Hearing that we hit that goal is so appreciated. Please take care and as always, never hesitate to reach out. Take care. Jim."
Rafael Hoyle
May 20, 2026
5
out of
5
rating by Rafael Hoyle
"Thank you Nikki and Catherine of Jim Saxton office. You are great!"
We responded:
"Dear Rafael, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your review, and are confident we can continue to provide excellent service in the future. We're here for you anytime! Take care and thanks for your business! Jim"
Frank Reeves
May 19, 2026
5
out of
5
rating by Frank Reeves
"Jim’s team was very helpful in assisting my client secure the required insurance disclosures required by financing documents."
We responded:
"Hi Frank. We appreciate the time you took to give us such a great rating! We're thrilled that we left such a great impression! We truly value your recommendation, and are confident we can continue to provide excellent service for you and your clients in the future. Thanks again and take care. Jim"
Andrew Brouillard
May 19, 2026
5
out of
5
rating by Andrew Brouillard
"Was a client for nearly a decade and only have good things to say! What I liked the most about this team is they worked with you to get you the insurance you actually need - they don't try to upsell you. I worked primarily with Chris and he was great! Responsive and super helpful."
We responded:
"Thank you so much for your review, Andrew. Happy to know we have been able to meet your expectations over some many years. We appreciate you and your business and look forward to many more years of service. Take care. Jim."
Christine Mindieta
May 7, 2026
5
out of
5
rating by Christine Mindieta
"My family has been a loyal customer for 30+ years! Jim Saxton's office has ALWAYS been helpful and friendly! Great customer service and they know their business!
11/11/25- I had a question and assumed they were closed for Veterans day. Nope, Christopher Conley emailed me right back with the answer to my question. Jim Saxton's staff is always prompt, knowledgeable, and courteous. It's is why I have been with them Since 1993.
01/05/2026- I couldn't find my insurance cards and Christopher and Stevie were able to help me out while I was at the County office trying to get 3 of my vehicles registered.
5/7/2026- As always, Christopher was able to get me sorted out in a quick and courteous manner. He is always friendly and knows how to get things done!"
We responded:
"Hi Christine, thank you for your kind words and for being a loyal customer for over 30 years! It's truly a pleasure serving you and your family. We're delighted that our office has consistently provided you with friendly and helpful service. We appreciate your business and look forward to continuing to serve your family's insurance needs! -Jim"
Rebecca Linton
April 27, 2026
5
out of
5
rating by Rebecca Linton
"I have been with Jim Saxton’s office for years and they have always been very helpful and given me great, hassle free service. I highly recommend them."
We responded:
"Hi Rebecca. Thank you so much for taking the time to leave this kind review. I am beyond pleased to know that, for all these years, we have been able to meet your expectations on service. I appreciate you and your business and look forward to many more years. Take care. Jim."
Aprel R
April 17, 2026
5
out of
5
rating by Aprel R
"Working with Stevie on a business deal that need insurance"
We responded:
"Thank you so much for taking the time to leave this review and thank you for singling out Stevie. She is a good one for sure. We appreciate you and your business. Take care. Jim."
Valerie Shown
April 9, 2026
5
out of
5
rating by Valerie Shown
"My husband has had State Farm Insurance with Jim Saxton III for over 30 years. My husband has homeowner insurance and had vehicle coverage until just recently when he had to quit driving for medical reasons. Christopher Conley has been extremely helpful since he joined the team helping us with car insurance issues that arose when my husband gave his trucks away. We highly recommend Jim and his staff for all your insurance needs."
We responded:
"Valerie, thank you so much for this kind review. We appreciate you so much. Thoughts and prayers for your husband. It is amazing how long he has been with us! As always, please never hesitate to reach out when you need anything. Best to you both. Jim"
Kavi Gupta
April 7, 2026
5
out of
5
rating by Kavi Gupta
"It’s always a pleasure to work with the team. They always answer the phone and are polite and knowledgeable. I worked with Chris and he made the process very easy. He answered all my questions and helped me get my new vehicle covered."
We responded:
"Thank you so much, Kavi! This makes me feel so good to know that we are prompt, polite and knowledgeable. We strive to be those things every day and with every customer. Thanks for the shout out to Chris as well. I know he will be thrilled. I appreciate you and your business. Take care. Jim."
Janet Kunse
March 25, 2026
5
out of
5
rating by Janet Kunse
"Stevie made it really easy to get the coverage we need. Great experience."
We responded:
"Thank you so much, Janet! Happy to know Stevie gave you the kind of customer service you deserve. We appreciate you and your business and we look forward to serving you far into the future. Take care. Jim"
Mark Symms
March 24, 2026
5
out of
5
rating by Mark Symms
"Jim Sexton runs a great operation. I’ve worked mostly with Chris Conley, who is always responsive and makes things easy to understand. Highly recommend."
We responded:
"Thank you so much for your review Mark! Thank you also for the shout out to Chris. Glad to read that he takes great care of you. Thank you for your business. You are appreciated. Jim."
A P
March 20, 2026
5
out of
5
rating by A P
"Thoughtful and communicative."
We responded:
"Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! I appreciate your business! Take care. Jim"